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How fast is your shipping?

I offer standard (5-7 business days) shipping, but expedited shipping can be arranged at an additional cost. Please make necessary arrangements at checkout or send us a message to work out what you need.

Can I return my order?

While I typically have a general NO REFUND policy (it's hard to sell pre-worn earrings), I will absolutely consider special circumstances on a case by case basis. I always want my customers to be happy so please don't hesitate to reach out with any problems or concerns and we will make sure you're well taken care of!

Do you take custom orders?

While I do not take many custom order requests, I will occasionally consider them. If I am unable to help, then I will gladly provide referrals for other amazing creators who may be able to help. Please reach out with any requests using the contact tab.

Do you ever collaborate with other creators?

YES! I LOVE getting creative with fellow makers so, if you're looking for someone to team up with for a project, please don't hesitate to reach out!

Can I find your product in-store anywhere?

Yes! I am currently set up at Two Times Collectibles in Martins Ferry, Ohio and the Imperial Teacher Store in Wheeling, WV.

Do you offer wholesale pricing?

Absolutely! I am currently looking to branch out into more physical locations, so please reach out for more info if you'd like to bring 16th Street Clay Co. to your store!

Still need help?

If the FAQ above did not answer your questions, you may ask help from our support team by contacting us directly via email.