Please note that orders take approximately 3-5 days to process (prior to shipping). Once fulfilled, I offer standard shipping (5-7 business days), but expedited shipping can be arranged at an additional cost. Please make necessary arrangements at checkout or send us a message to work out what you need.

While I typically have a firm no refund policy, I will absolutely consider special circumstances on a case by case basis. I always want my customers to be happy, so please don't hesitate to reach out with any problems or concerns as we will do all we can to ensure you're well taken care of!

I do not take many custom order requests, but I will occasionally consider them for special occasions (e.g., weddings, birthdays). If I am unable to help, then I will gladly provide referrals for other amazing creators who may be able to. Please reach out with any requests using the contact tab.

YES! I love getting creative with fellow makers. If you're looking for someone to team up with for a project, please don't hesitate to reach out!

We are not currently set up in any brick and mortar locations, but we will be sure to update you if that changes!

Yes! If you would like to bring 16th Street Clay Co. into your store by placing a wholesale order, please don't hesitate to reach out. We will gladly provide you with more information and work together on arranging a partnership that works for everyone!

Please note: At this time, we are not interested in booth rental or occupancy opportunities that require a monthly payment and/or consistent production. Due to working full-time jobs outside of running this business, it is not feasible and does not make sense for us financially. Thank you for your interest, though!